Shipping policy

Shipping Policy

Shipping Information

Thank you for shopping with Summer Twelve. We are committed to providing a seamless shopping experience from the moment you place your order to the moment it arrives.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). During new collection launches, promotions, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

Shipping Methods

We proudly ship all domestic orders through USPS.

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays). During new collection launches, promotions, or holidays, processing times may be slightly longer. If there is a significant delay, we will notify you via email.

Estimated delivery times:

USPS Ground Advantage: 2–5 business days

USPS Priority Mail: 1–3 business days (if selected at checkout)

Please note that delivery estimates begin once your order has been shipped and are not guaranteed.

Shipping Confirmation & Tracking

Once your order has been shipped, you will receive a confirmation email with your USPS tracking number. Tracking information may take up to 24 hours to update after your package has been scanned by USPS.

Incorrect Shipping Addresses

Customers are responsible for providing an accurate shipping address at checkout. Summer Twelve is not responsible for delays, lost packages, or additional shipping fees resulting from incorrect or incomplete addresses.

Lost, Stolen, or Delayed Packages

Once your package has been transferred to USPS, shipping and delivery are managed by the carrier. Summer Twelve is not responsible for packages that are lost, stolen, delayed, or marked as delivered by USPS.

If you experience a delivery issue, we recommend contacting USPS directly with your tracking number. We will gladly assist you in providing any information needed to help resolve the issue.